Plenzo Waitlist Terms

The service provider is Plenzo sp. z o.o., with its registered office at Aleje Jerozolimskie 47/34, 00-697 Warszawa, Poland, entered in the Register of Entrepreneurs of the National Court Register (KRS) under number 0001193524, NIP 7011276933, REGON 542692449 (“Plenzo”, “we”).

For all matters relating to the Service, opting out and complaints: support@plenzo.app or by post to our registered office. For matters relating to personal data: privacy@plenzo.app or by post to our registered office.

These Terms set out the rules under which Plenzo provides a free electronic service consisting of maintaining a waitlist and sending messages about Plenzo (the “Service”).

We make these Terms available free of charge before the contract is concluded, in a way that allows them to be saved, reproduced and stored. Merely visiting the Site does not mean a contract for the Service has been concluded.

For the purposes of these Terms:

• “App” means the mobile personal-finance management application being developed by Plenzo;
• “Tests” mean limited testing of the App or early access before its general release;
• “Form” means the sign-up form available on the Site;
• “Site” means the Plenzo website or landing page at plenzo.app;
• “User” means an adult natural person using the Service;
• “waitlist” means the list of people interested in Plenzo who wish to receive messages covered by the Service.

Plenzo is building an App for budget planning, spending analysis and a better understanding of personal finances. While these Terms are in force, the App is not yet generally available.

The Service lets you join the waitlist and receive messages about Plenzo, in particular about its launch, availability, features, updates, Tests, early access, offers and promotions. Messages may be sent before and after launch, until you opt out or the Service ends.

Plenzo is not a bank, a payment institution or a financial, investment, tax, credit or insurance adviser. Information published on the Site and sent as part of the Service does not constitute individual advice in these areas.

The Waitlist Service is free. Plenzo charges nothing for it. The User only bears the ordinary costs of using the Internet and email under the agreement with their own provider.

Joining the waitlist does not create an obligation to buy the App or to conclude a paid contract, and does not guarantee:

• a specific launch or release date for the App;
• priority access, an invitation to Tests, or access to the App;
• a particular set of features, price, commercial terms or distribution model;
• a minimum number or set frequency of messages.

Plenzo may change the App’s assumptions, including its timing, features, way of being made available and pricing, or discontinue the project. Messages are informational or marketing in nature and do not constitute a binding offer unless expressly stated otherwise.

Only persons who are at least 18 years old may use the Service. By submitting the Form, the User confirms that they meet this condition.

To use the Service, the User:

• provides an active email address in the Form;
• reads and accepts these Terms;
• consents to receiving commercial information about Plenzo by electronic means;
• submits the Form by clicking the “Join the waitlist” button.

The contract is concluded for an indefinite period upon submission of the Form.

Immediately after the contract is concluded, we send by email a confirmation of sign-up together with these Terms in the body of the message or as an attachment that can be saved. Sending this message begins provision of the Service.

Plenzo may ask for additional, optional information, e.g. preferred platform, device type or contact language. Not providing it does not prevent sign-up, but may limit our ability to match Test invitations or communication.

Plenzo may refuse or remove a sign-up if the address is invalid or permanently undeliverable, the sign-up is a duplicate, or it was made in breach of these Terms or the law.

The Service consists of sending messages about Plenzo, which may constitute commercial information. Consent to receive them is voluntary but necessary to use the Service. Without consent, signing up to the waitlist is not possible.

The User may opt out of the Service and withdraw consent free of charge at any time via the unsubscribe link in a message or by sending a message to support@plenzo.app.

Opting out terminates the contract with immediate effect and stops further communication. It does not affect the lawfulness of actions taken earlier. Plenzo may keep a minimal record needed to honour the opt-out and to prove that consent was given and withdrawn, in accordance with the Privacy Policy.

We will give at least 14 days’ notice of any planned end of the entire Service. Plenzo may end or suspend the Service immediately where required by law or security, or where a serious technical obstacle beyond Plenzo’s reasonable control arises.

Plenzo may invite selected people to Tests according to project-related criteria, such as sign-up order, platform or system version, country, language, research needs, technical availability or number of places.

Joining the waitlist does not guarantee receiving an invitation. Plenzo may change the scope, schedule, number of participants and rules of the Tests, or cancel them.

Neither sign-up nor an invitation itself grants the right to use the App. Before Tests begin, the User may be asked to accept separate terms, licence conditions and an updated privacy policy.

If the Tests include features requiring additional information, consents or conditions, Plenzo will provide the relevant documents before they launch.

To use the Site and the Service you need: a device with Internet access, an up-to-date browser, and an active email address able to receive messages.

Message delivery may depend on the User’s mailbox settings, spam filters and the operation of their email provider.

Using the Internet involves risks, including malware, phishing and email-account takeover. We recommend keeping software up to date and checking the sender and link addresses.

The Site may use necessary cookies and – subject to separate consent – analytics. Refusing analytics does not limit the ability to sign up. Details are in the Cookie Policy and the Privacy Policy.

The Site may contain ordinary links to external services, including Plenzo’s social-media profiles. Once you go to such a service, its own rules and policies apply.

The User should use the Site and the Form in accordance with their intended purpose, the law and these Terms. In particular, it is prohibited to:

• provide a third party’s data without an appropriate basis or impersonate another person;
• supply content that is unlawful or infringes the rights of Plenzo or third parties;
• automate or bulk-submit sign-ups, send spam, or use bots;
• circumvent safeguards, test for vulnerabilities without permission, or disrupt the operation of the Site, the Form or Plenzo’s infrastructure.

In the event of a breach, Plenzo may refuse a sign-up, suspend or end the Service. The measure will be proportionate to the type of breach; where there is a serious threat to security or to other people, it may be applied immediately.

The Site, the App, Plenzo’s marks and the materials made available are protected to the extent provided by applicable law, in particular copyright and trademark rights.

Joining the waitlist or receiving a Test invitation does not grant a licence to the App. Materials available on the Site may be used only in accordance with the law, including within the limits of permitted use.

Plenzo provides the Service in accordance with the contract and applicable law, and takes reasonable steps to keep the Site, the Form and the Service working correctly and securely.

We do not guarantee uninterrupted availability. Interruptions may result, among other things, from maintenance, updates, failures, the operation of the Internet, or events beyond Plenzo’s reasonable control.

Plenzo is liable on the terms set out in applicable law. It is not liable for problems arising solely from the User’s device, software, mailbox settings or connection, or for the operation of external sites linked from the Site, unless the law provides otherwise.

Nothing in these Terms excludes or limits consumer rights that cannot be excluded by contract.

The rules for processing personal data are described in the Plenzo Privacy Policy available on the Site. Information about cookies and similar technologies can be found in the Cookie Policy and in the “Cookie settings” panel.

Consent to analytics is separate from consent to messages and is not a condition of concluding the contract or using the Service.

A complaint about the Service can be submitted to support@plenzo.app or in writing to Plenzo’s registered office. It is helpful to provide the email address used at sign-up, a description of the problem and the expected resolution. The absence of these elements does not prevent a complaint from being considered, provided we can identify its subject and the person submitting it.

Plenzo will consider a complaint without undue delay, no later than within 14 days of receiving it. We will provide a response by email or on another durable medium. If we do not respond within 14 days, the complaint is deemed accepted.

A User who is a consumer may withdraw from a distance contract within 14 days of its conclusion, without giving a reason and without cost. The statement can be sent to support@plenzo.app or the registered office. To meet the deadline it is enough to send the statement before it expires. Regardless of this, the User may opt out of the Service at any time in the simpler way described in section 6.

A consumer may use the help of a municipal or district consumer ombudsman and out-of-court dispute-resolution methods. If a complaint does not resolve a dispute, we will let you know whether we agree to such a procedure and, if we do, indicate the competent body. Information about available procedures is published by UOKiK.

Plenzo may change these Terms for important reasons, in particular in the event of changes to the law, the scope or manner of providing the Service, security requirements, Plenzo’s data, or technology or providers, where this affects the parties’ rights or obligations.

We will give at least 14 days’ notice of changes affecting active Users before they take effect. A User who does not accept the changes may opt out of the Service before that date. An immediate change is possible only where required by law, a decision of a competent authority, or an urgent security need.

Purely editorial changes that do not affect the User’s rights or obligations may take effect upon publication. Changing the Terms does not automatically extend the scope of consent to communication.

These Terms and the contract are governed by Polish law, subject to the mandatory consumer rights arising from the law applicable to the consumer’s habitual residence. Matters not regulated here are governed by the applicable provisions of law.

If any provision proves invalid or ineffective, this does not affect the remaining provisions; the applicable provisions of law apply in its place.

These Terms are effective from 05/07/2026.

(Complete and return this only if you wish to exercise the right of withdrawal. You may also make another unequivocal statement.)

Addressee: Plenzo sp. z o.o., Aleje Jerozolimskie 47/34, 00-697 Warszawa, support@plenzo.app

I hereby give notice of withdrawal from the contract for the provision of the free Plenzo waitlist Service.

• Date the contract was concluded:
• Consumer’s name:
• Consumer’s address:
• Email address used at sign-up:
• Date of this statement:
• Consumer’s signature – only if the form is submitted on paper: